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FAQS

Once the refund has been initiated, the refund amount is expected to reflect as per the payment method (3-5 business days)
You can raise a request to return any items by contacting our support at 9896112555
Your order will be delivered within the 'Estimated Delivery Date' as committed at the time of order placement. You can check this by selecting your order from "My orders" section. Keep a look-out for our order delivery updates.
We are sorry you have had to experience this. To initiate a return of the wrong item, please Contact our customer support at 9896112555
Yes, you may buy other substitutes only if your prescription lists the salt names instead of a specific brand name.
You can apply a coupon on the cart/review page while placing an order. If you are getting a message that the coupon code has failed to apply, it may be because you are not eligible for the offer.
Netbanking, credit cards, debit cards, Wallet, UPI, NEFT/RTGS/IMPS, Diners card, Amex card
Yes, we are present offline in 104 cities across India. You can check for your city under the store locator tab
Zeelab medicines are 30-90% more affordable than other medicines as they are direct from world class manufacturing facilities to your door step. All Zeelab medicines go through stringent quality assurance steps and meet world class USFDA standards while being certified by WHO GMP norms. Overall, Zeelab stands for best quality medicines at 90% better prices. Try us once and the next time you will be answering this for us to your friends and relatives.
Sorry for the experience. Reach out to us at 9896112555 and we will resolve it as soon as possible.


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