Terms and Conditions

Welcome to www.zeelabpharmacy.com. This Website is owned and operated by Zee Laboratories (Pvt) Ltd.

The following are the Terms and Conditions, read together with the Privacy Policy, that govern your purchase and use of the products and services (the "Products") from www.zeelabpharmacy.com, and constitute a legally binding agreement, between you ("the Customer", the "User" or "the Caregiver") and www.zeelabpharmacy.com.
By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.zeelabpharmacy.com, you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this Website.

1. Creating an Account

1.1 To use certain features of the Website (e.g. ordering Products, posting rating/reviews, receiving ZeelabPharmacy newsletters), you must set up an account with www.zeelabpharmacy.com ("ZeelabPhamacy Account") and provide certain information about yourself as prompted by the Customer Information form, including, your name, gender, email address, account password, mobile phone number and billing/shipping address. All your registration information is protected by our Privacy Policy.

1.2 By signing up at ZEELAB Pharmacy, you agree to receive promotional and important updates via messages, emails & calls on the details shared.

1.3 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.

1.4 Your ZeelabPhamacy Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your ZeelabPhamacy Account.

1.5 ZeelabPhamacy will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorized use of your ZeelabPhamacy account, you shall immediately notify ZeelabPhamacy.

2. Privacy Policy

2.1 Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to ZeelabPhamacy.

2.2 We understand the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.

3. Security Policy

Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.

4. Price and Payment

4.1 All our product prices include all applicable statutory taxes.

4.2 We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

4.3 We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

4.4 Delivery times may vary depending on the delivery location as well as the type of product you order.Normally the Order gets delivered within 7 days.

4.5 You can make the payment by Cash on Delivery or Online Payment through Credit Card, Debit Card, Wallets, UPI and Net Banking etc.

5. Website Availability

We take all reasonable care to ensure the availability of the Website 24 hours every day, 365 days per year. However, the Website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. www.zeelabpharmacy.com does not warrant uninterrupted access to this Website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.

6. Prescription Medication Policy

6.1 www.zeelabpharmacy.com takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.

6.2 www.zeelabpharmacy.com will not dispense any prescription medication without a valid prescription from a licensed physician.

6.3 If you are ordering prescription medication(s), you hereby confirm that you will send us an image/scanned copy of your valid prescription(s) via www.zeelabpharmacy.com and this prescription shall then be subject to the scrutiny of and approval by our qualified Pharmacist.

6.4 The drug information provided in the www.zeelabpharmacy.com is for informative purposes only and this Website is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information in the Website.

6.5 ZeelabPharmacy requires either the User or Customer or the Caregiver to confirm he/she is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from www.zeelabpharmacy.com.

6.6 At ZeelabPharmacy, a Caregiver can order prescription medicines on your behalf.

7. Copyrights, Trademarks and other Intellectual Property Rights

7.1 As per the Terms and Conditions of www.zeelabpharmacy.com, the Website grants access to Users/Customers to view the content solely for visiting, ordering and communicating only. All materials in this Website, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website are copyrights and/or other intellectual properties owned by ZeelabPharmacy.

7.2 You hereby agree that you will not reproduce, duplicate or copy the content of www.zeelabpharmacy.com `for any purpose unless you have been specifically permitted to do so in a separate agreement with this Website.

8. Changes to these Terms and Conditions

We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review the www.zeelabpharmacy.com Terms and Conditions regularly. Your continued use of the Website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.

9. IVR Policy

By submitting our webform, you agree to receive promotional calls on the number shared, and such calls and SMS would be coming from a third-party platform.